Refund Policy

14 day money back guarantee on the Jupl Safety Watch

If for any reason you are not completely satisfied with your purchase we will give you a ‘money-back guarantee’ from the time you receive the goods. Please contact us at 1300 544 722 (AU) or 0800 003 127 (NZ) within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which show wear and tear, are damaged after delivery, if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you take out shipment registration of insurance with your postal carrier. Jupl will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Refund amounts

If you return the Jupl Safety Watch within the ’14 day money-back guarantee’ period we will refund the purchase amount less $100.00 to cover the license activation, packaging, setup and credit card/PayPal transaction fees.